The Assessor annually notices and administers over 1.8 million real and personal property parcels/accounts with a full cash value of more than $717 billion in 2022
Our office prides itself on providing the best service to property owners at the lowest expense to taxpayers. We also do our best to document and communicate our efforts internally and externally. We invite you to learn more about some of our most rec...
Our office prides itself on providing the best service to property owners at the lowest expense to taxpayers. We also do our best to document and communicate our efforts internally and externally. We invite you to learn more about some of our most recent accomplishments in our Fiscal Year 2022 Annual Report.
This report highlights how in this past year, we have utilized technology to enhance our business processes, edited our forms for clarity and simplicity, handled the increase of ownership documents received, and continued preparing for our brand-new assessment system.
Please use the link below to read the Annual Report and see how our team prioritizes public service every day.
Planned Update to Transition to New Appraisal System
Update: Following the initial announcement, we have updated the timeline to reflect a date of website impact on October 7 from October 3.
As the Assessor’s Office transitions to a new mass appraisal system, the office is implementing a planned system update that will have some impact on our website and web maps.
While there will be little public impact, it will cause a delay in updating some information on our website from August 25 until at least October 7, 2022.
We understand this may cause some confusion and are working diligently to make this transition to the new Assessment Analyst Geographic Assisted Mass Appraisal (AA-GAMA) system as smooth as possible. We appreciate your patience during these next few weeks.
During this transitionary period, we will continue to receive and process ownership documents, but our website will not reflect property ownership changes, mailing address updates, or transfers of titles until the changeover is complete.
For any splits that occur during the blackout period, parcel numbers will still be created and mapped by our GIS Mapping Unit but will be displayed as “Ownership Pending” on our website until the information can be posted in the AA-GAMA system.
Regarding subdivisions, our GIS Unit will continue to map all subdivision splits but realize developers need parcel numbers in advance.
Our GIS Unit will continue to be in contact with developers and local jurisdictions and provide information on old and new parcel numbers and ownership changes with corresponding lot numbers for new subdivisions. However, please be aware that it will take some time before these changes will be reflected on our web maps.
If you are a developer and have recorded a split or subdivision and need a list of parcel numbers, please contact ASR-Mapping-GIS@maricopa.gov or call our Ownership/GIS Mapping customer service line at 602-372-1638.
When the transition to the new AA-GAMA system is complete, please be aware of the thousands of documents our office processes each day and allow sufficient time to enter any new data into our new mass appraisal system.
We appreciate your cooperation and teamwork during this time. Please contact our office at 602-506-3406 or 602-372-1638 with any concerns.
Please stay tuned for more information about the new AA-GAMA system that will be coming in the following weeks.
PHOENIX (May 13, 2022) - The Maricopa County Assessor’s Office has completed a significant long-term strategic plan designed to make the organization as efficient and responsive as possible to county residents.
Assessor's Office Rolls Out Long-term Strategic Plan
PHOENIX (May 13, 2022) - The Maricopa County Assessor’s Office has completed a significant long-term strategic plan designed to make the organization as efficient and responsive as possible to county residents.
The strategic plan centered on defining the Mission, Vision, and Core Values of the Assessor's Office with the goal of being a “Best in Class” organization focused on Fairness and Equity, Innovation and Efficiency, and a One Team approach.
“The goal was to create a unified direction that will enhance our work, improve how we serve, and define how we perform as one team,” said Maricopa County Assessor Eddie Cook. “This plan is a roadmap to serve Maricopa County more efficiently and effectively to provide the best possible customer experience. The plan was the result of a collaborative effort of colleagues across various functions over the course of many months.”
The “Best in Class” model will be achieved through six Core Initiatives:
Customer Experience: The office will make every effort to ensure that the public has a positive experience with our organization and leave with a better understanding of the assessment and valuation process.
Digital First: The office introduced its Digital First initiative in 2020 with the goal of delivering an outstanding experience that is more efficient for its constituents and team members. This initiative focuses on providing a more effective, convenient way for the public to engage with the office’s services.
Process Development and Improvement: The office will continually work to innovate and simplify its processes, and will optimize this approach by implementing the elements of a process development framework. The goal is to reduce errors, costs, and the training time for new team members.
Proactive Workload Management: The office will implement benchmarks and refine processes and teams to ensure customer needs are met. This proactive approach to management will emphasize the use of technology and tools to predict potential issues before they arise and streamline workflow.
Culture Development: The plan includes efforts that will empower the office’s team and build upon their expertise to become one of Arizona’s best places to work.
Team Development and Collaboration: The office will work to build synergy among team members by encouraging cooperation and building trust and understanding through the intentional sharing of knowledge, as well as encouraging the promotion of team members from within.
We have an entire website dedicated to the Strategic Plan which can be viewed here.
The plan was unveiled in a series of meetings that took place over three days at the end of April and is the first strategic plan ever created by the office. The Maricopa County Assessor’s Office has right around 300 employees, about half of whom are appraisers working on land value.
“I would like to thank all of the team members that were involved in shaping this plan,” said Maricopa County Assessor Eddie Cook. “Our office is full of talented people who serve the public with exceptional skill every day, and this strategic plan will help enhance their work and provide even better service to Maricopa County residents.”
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Each year, the Maricopa County Assessor’s Office values over 1.8 million real and personal property parcels and accounts. The property values determined by the office serve as the foundation for fairly allocating more than $650 million in property tax revenue for Maricopa County and its cities, towns, and districts last year.
