Frequently Asked Questions


Find answers to the a list of common questions other users have asked. You can filter the results to a particular category or properties and services using the Filter by Category option below, and further refine your search using the FAQ Search box.


Corrections


If you file a Notice of Claim (ARS § 42-16254) you may be eligible for refunds for up to three prior tax years. This process, called a resolution, requires approval by various agencies before it can be completed and normally takes several weeks to complete.

If you believe there is a factual error in our records, we will have an appraiser recheck your property within a few weeks. An appraiser will contact you directly via phone or email depending upon the issue. Please submit any documentation supporting the factual error such as a recent appraisal or property sketch. For legal/property class issues, please submit a copy of the owner's Drivers License or Voter Registration Card, with an issue date reflecting when the property was occupied or a copy of Income tax forms (only name, address & year section) and Motor Vehicle Registration or utility bill (gas, water or electric).