Frequently Asked Questions

Find answers to the a list of common questions other users have asked. You can filter the results to a particular category or properties and services using the Filter by Category option below, and further refine your search useing the FAQ Search box.

Senior protection

Yes you do. All income from all sources (gross income) will be reviewed for this program. Gross Income is all income from any source and is not limited to cash received.

You must file your application between January 1-March 1 of the current calendar year. The application can be completed online via our online portal. You will receive an email confirmation once completed.

You may also email your application to our office at

USPS mail is accepted or in person applications can be completed at:

Downtown Phoenix
301 W Jefferson
3rd Ave & Jefferson
Suite 120

P.O.R.A. (SCWest)
13815 W Camino Del Sol

Sun City CAN
10195 W Coggins Dr
By Appointment Only